Refund Policy

Try Before Buying

All our products have live demo (and most likely a free version) so that our customers can check what they are buying. We advise you to properly check our modules and ask questions on our support email, live chat (it’s the faster way) or social media. Our expert support engineers are always available to answer all your questions related to our products.

Refund Policy After Purchase

We firmly believe in and stand with our products. But like any other software, we understand that sometimes they might not work perfectly (without issues) for everyone all of the time. If you find a bug on our products that we are unable to resolve and if that makes the system unusable, we are more than happy to provide a complete refund within 14 days of your original purchase. We will not be responsible for any issues generated due to a third party module.

A couple of small points you should consider

  • We cannot provide refunds due to technical issues unless you allow us to adequately try and assist you. If we are unable to resolve the issue for you, we will provide a refund. Before requesting a refund, please contact us through live chat stating your issue in details along with screenshots.
  • Refunds may only be issued within 14 days of the purchase date. After 14 days no refunds can be processed.
  • Refunds will not be granted if you simply decide not to use the purchased products or you buy it by mistake. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
  • Refund will not be issued for any custom feature that was not present during the time when you bought it.

Acceptance of this Policy

When you are placing an order for any of our products, you indicate that you have read this refund policy properly. This also proves that you agree with and fully accept the terms of this refund policy. We ask you not to place an order with us if you do not agree with the terms and conditions.

If the above criteria is met, then you are eligible for refund. Please use the live chat support and we will process the refund within 2 working days.