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prestashop dashboard slow

How to Solve the Prestashop Dashboard Slow

There are some common question found in PrestaShop. Some of them are: we have the loading issues with PrestaShop dashboard / prestashop dashboard slow, the front speed page loads fairly quickly but Prestashop dashboard take more than a half minute, how can i solve it?

Suddenly my PrestaShop is very, i turned of all module of PrestaShop but the problem continues. How can i solve the PrestaShop slow loading?

Process to solve the Prestashop Dashboard Slow

Usually Prestashop back office load huge files in some sections and it has API that calls addons.prestashop.com. If addons.prestashop.com server is slow then Prestashop dashboard will slow too in general. In that case, we can disable this API by editing the tools.php.

Disable the addons request:

  • Login to the hosting.
  • Go to File Manager > Your root folder > Tools.php
  • Right click on Tools.php > click on Edit.

When you click on Tools.php edit then you will see the new window. Now find out the code section:

protected static $is_addons_up = true;
public static function addonsRequest($request, $params = [])
    if (!self::$is_addons_up) {
        return false;

Now change the true to false or replace the line:

protected static $is_addons_up = true;


protected static $is_addons_up = false;

Now click on Save Changes.

prestashop dashboard slow

This is how you can disable the API calls, so you will not get any news from addons site and admin performance will be good.

If you feel any issues to apply the above process, feel free to explore our PrestaShop Development Services.

Read More:

How to speed up the Prestashop website

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